I WALKED IN ALONG WITH MY FAMILY TO HAVE SET OF 4 PIZZA , THE SHIFT MANAGER MR PRAKASH , SAID DOUGH IS OVER , THIS WAS NOT FIRST TIME I HAPPEND TO HEAR THIS , WHEN EVER I GO TO THIS OUTLET THEY REFUSE TO SERVE THE SET OF 4 PIZZAS(AROUND RS 180) BCZ THEY FOLLOW WRONG TRADE PRACTISE OF NOT OFFERING WHAT THEY ADVERTISE , INSTEAD OFFER YOU HIGHER RATE PIZZAS , THE COMPLAINT WAS BROGHT TO NOTICE OF BRANCH MANAGER JOHN BRITO, WHO WAS NOT AVIALABE AT OUT LET AND WAS BUSY FEEDING HIS CHILD AT HIS RESIDENCE AND REFUSE TO LISTEN OUR COMPLAINT BUT WE DIDNT BUDGE AND INSTSTED TO BRING TO NOTICE OF HIGHER MANAGERS , THEN THEY CONECTED US TO ONE MR SUNDER WHO CLAIMED HE IS HEAD OF SALES OF CHENNAI , WE EXPLAINED TO HIM THE MATTER AND ASKED HIM TO ADVICE THE SHIFT MANAGER TO ACK OUR COMPAINT WHICH HE REFUSE TO DO AND SAID YOU TALK TO O NE MR PRANAY, THEN THY CONECTED TO PRANAY AND HE SAID SAME THING THAT IS NOT PRACTISE OF DOMINOS TO ACKNOWLEDGE THE COMPAINT , THIS IS SHAME ON PART OF YOUR COMPANY THEAT CUSTOMER WANTS TO BRING SOME UNETHICAL PRACTISES OF FRANCHISE AND DOMINO HIGHER UPS REFUSE TO TAKE ANY WRITTEN COMPAIN OR ACK , I AM TAKING UP THIS ISSUES AT APPROPRIATE AUTHORITY UNETHICAL TRADE PRACTISE AND HARRASING THE CUTOMERS BY GIVING OFFERS AND AND WHEN YOU GO TO OUTLET THEY REFUSE TO HONOUR WAITING TO HEAR FROM YOU IMMEDIETLY ABOUT WHY THIS PRACTISE HAS BEEN ADOPTED , IS IT BCZ TO MAKE CUSTOMER COME TO OUTLET AND WHEN REFUSE THE SMALLER AMOUNT DEAL AND MAKE THEM PRUCHASE HIGHER RATE PIZZAS? SHAME ON YOU ,ITS IS JUST DISGRACE, WE WAITED AT OUT LET FROM 6.15 PM TO 9.30 PM TO TALK TO RESPONSIBLE PERSON AND EVERYONE BEHHAVED LIKE THEY ARE HELPLESS AND REFUSE TO GIVE US ANY REPLY , AND THE STAFF WAS SMILING US LIKE WE ARE JOKERS AND THEY HAVING FUN OUT OF OUR ACTION THIS IS HOW MULTI NATIONAL COMAPNY WORKS? THIS HOW YOU CHEAT INDIAN PUBLIC? WE HAVE NO WAY CAN COMPLAIN TO HIGGHER AUTHORITIES ABOUT STAFF MISBEHAVIOUR OR QUALITY OF PRODUCT OR SERVICE IN WRITING? WHY BCZ IT DENTS YOUR BRAND? SHAME ON YOU !! I REGRET BEING YOUR CUSTOMER MAHAVIR

ACTION SHOUD BE TAKEN AGAINST THE Domino’s Pizza India , AS THEY DONT OFFER WHAT THEY ADVERTISE INSTEAD ONCE YOU GO TO OUTLET YOU HAVE YO BUY HIGHER RATES PIZZA , WHICH IS WRONG UNETHICAL TRADE PRACTISE

Complainant Information
name- MAHA