I booked holiday package to Maldives from EasyGotrip travel agent package was included , stay in 3 start hotel for 4 days and 3 nights with food and list of activities. But after traveling to Maldives,we came to know that they booked normal hotel(not that hotel what they promised) and packages were not included as per booking confirmation. when we asked to travel agent team ,they started telling peak season and other reasons for not giving us packages which we paid for. Also we came to know that, this agent booked entire trip at cost of 78,000 INR(total amount I paid was around 1,17,680 INR). I have requested travel agent to refund remaining amount but they are telling hospitality rules and other stuffs . I am having all the documents like invoice how much exactly travel agent paid for this trip and mail conversations. I tried to send couple of legal notices but did not get any reply from them. please help.

I want to my 40,000 INR back and i also spent 20,000 INR for hiring lawyer who said who will help me on this case. total i want my 60,000 INR back. Please help me I am really frustrated.

Email Id: kulkarni.guruprasad1@gmail.com