ebay.in has introduced an offer named “For The Love of Gadgets” between 4th to 20th Feb 2014. ***for reference see attachment page 01 I shopped products more than Rs.25000 during this offer and according to the offer ebay.in mailed the coupon of Rs.3000 on 20th March 2014. ***for reference see attachment Page 02 I used coupon of Rs.3000 in an order worth Rs.3225. I paid the difference of Rs.225 by netbanking on 21st March 2014. Paisapay Id of this order is 35978042900 ***for reference see attachment Page 03 Unfortunately the order got cancelled and ebay.in refunded the difference of Rs.225 which I paid via netbanking. But ebay.in is not re-issuing the coupon of Rs.3000 which was totally wasted because order cancellation by ebay.in. I contacted ebay.in several times on 1800 209 3229 but everytime they say they will issue the coupon within a week but nothing is received yet even after 45 Days. details about customer care converastions Mr. Noor Sheikh Ref- 1-25881410665 Mr. Pranit Ref- 1-26236888845 Ms. Shweta Ref- 1-27126377590
I want coupon of Rs.3000 which was totally wasted due to order cancellation by ebay.in
Complainant Information
name- tejascjoshi e-mail tejas_2893@yahoo