I have ordered 3 items for the order total as Rs.573 at 13-Feb-2014. In that they have provided a one day offer for “Drawing Books with Rs.1/-“. So i have ordered 1 book. And they have given the maximum delivery date as “23rd Feb 2014”. But i have received 2nd item on 25th Feb. After when i called for the remaining product they told that it got returned due to insufficient address. But it’s a single order and i have given only one address and there were 2 shipments send with the same address and it’s been successfully received by us, so how come the offered item alone returned because of insufficient address. And they finally told they will send the parcel again, and it’ll take 1 week, Please wait like that they told. When i called after 10 days they telling we have send at 23 Feb and it’s been returned to origin because of insufficient address. So we will refund your amount Rs.1/-. And this same thing happen in one more order also.The Order #:990936NLD4084097, 1131721NLD41CE462

I need the offered items to be delivered.

Complainant Information
name- ganeshsamy