Flipkart Delievred Low Quality Lumia Mobile

Hi, I ordered a mobile phone Microsoft Lumia 640 XL LTE from Flipkart online but i received a different phone Microsoft Lumia 640 LTE which is lower category model. The Invoice which i received has clearly mentioned the product details i ordered but the box has differant product in it. I raised it to customer support and they agreed to refund my money but when i placed order that time product cost was Rs.9,500 and now it shows 14,990. I asked for replacement but flipkart not agreed for the same as the product is not available with that seller. My Question is how can they take the order when the product was not available with them. Please help me in this regards, I think there could be some kind of fraud happening. Order copy attached. Thanks Sameer Sawant

I want a replacement of the product which company promised me at the time of placing order.

Email Id: sameerswnt786@gmail.

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