Most recently on October 26 my mother was admitted in Fortis Hospital for liver abscess and associated difficulties (please see attached Bed head ticket). With a short notice from my brother in Calcutta on October 25, I flew out of USA on October 26 to arrive at my mother’s bedside on October 28. I was under the impression my mother was in one of the best hospital in Calcutta in addition to good doctors. In fact when my brother wanted to take ma to AMRI Salt Lake Calcutta upon suggestion from mother’s primary physician, I told him no based upon Dr Kunal Saha, USA’s wife’s mistreatment and death and due to very bad reputation and case histories of AMRI (dhakuria and salt lake) and BECAUSE OF SOME scary AMRI doctors like a particular nephrologist, one particular MD DM neurologist ( TO NAME A FEW ONLY) terrible nurses, extreme unhygienic , unclean and unscientific approach in ICU/ITU/surgical units I chose Fortis over AMRI. Apparently Fortis does have better doctors than AMRI but the management and infrastructure is still pathetic, There is NO infection mechanism implemented in reality, their purpose is not to save lives but make money and the chain of doctors DO make enough mistakes.

I strongly request all concerned to stay away from Fortis as their whole intention is not that of saving lives but a hidden yet open AGENDA for bringing in dollars, pounds, euros and lakhs of rupees. My mother’s problems started with emergency. Emergency doctor Dr. Ashish Nandy selected gasenterologist Dr Sanjay Basu as head of group instead of an experienced internal medicine for such a complicated, old, frail patient; gasenterologist lacked overall skill needed for such a complicated patient As the days progressed, my hope for mother’s recovery started going down and down while hospital bill was jumping by leaps and bounds. It started with several mistakes. During this procedure, both Dr. Basu and Dr. Roychowdhury mentioned that this will take only 2-3 days as keeping tubes inside the liver is not good for infection. This was not a correct statement. While asked to provide data on the basis of 2-3 days in several emails to Dr. Basu, Dr. Roychowdhury, and even to Dr. Debashish Sharma, Head of medical services (attached emails), no one responded so far. As this procedure was completed, due to extremely strong antibiotic my mother developed diahhrea for 2-3 days. While we kept requesting Dr. Basu how to stop this diahhrea, this novice gasenterologist had no clue. Knowing my mother had heart issues previously, he forgot to check daily potassium levels. As a result of this, she suffered from a heart attack (please see attached Bed head ticket). Problems kept rising and stories kept changing everyday every minute. Bewildered and upset myself I kept running and requesting doctors for proper diagnosis and for a more careful look at her. In the meantime, within 2-3 days of hospital admission, my mother started coughing. While I repeatedly asked Dr. Raja Dhar, Pulmonologist why he is not doing chest ct scan, he kept ignoring my request Ultimately almost after 10 days he did order chest ct scan and thereafter to my horror I was informed she has been attacked with a particular bacteria called Kliebsella causing pneumonia in both her lungs. She was transferred on ventilation and things started deteriorating (please see attached Bed head ticket). In the mean time I requested Dr. Raja Dhar to be replaced as my mother’s pulmonologist. While discussing this issue with Dr. Sarma, he mentioned Dr. Raja Dhar is a very famous doctor and satirically challenged me and my basic understanding level Slowly she was diagnosed with septicemia (which no one told us except we saw in discharge note-please see attached discharge note) – all of which she caught from the hospital ICU itself! I went mad an spoke to the ICU head Dr Ashish Paliwal, and head of medical services Dr. Debashish Sharma. They refused to provide me evidence of infection control mechanism in the ICUs (please see attached handwritten request and emails to Dr. Debashish Sarma). Even no one told us that Collistin (highest antibiotic for pneumonia) started day before discharge on Nov 13 at 12 noon; when I asked nurse around 4 pm she mentioned pneumonia arrested and no antibiotic has been given now. This shows a complete lack of communication between ICU head Dr. Paliwal and nurses. A complete lack of infection control in ICU for a hospital which does not stop charging money with rupees/dollars/euroes/pounds.There were few others suffering in silence in the hospital and I have their details too but unable to reveal without their consent due to privacy issues. The bill kept soaring high and we did not know how to save my mother at the same time the best way to manage our limited finances and budget! We finally took her out of Fortis with great risk and an unbelievable dilemma, fear, stress, helplessness and she is still battling and suffering incredibly in pain and trauma, simply due to the gross negligence and series of experiments on my ailing old mother. I seek immediate justice and I need Fortis to shut down their business and stop this malpractice of playing around with the lives of numerous innocent and helpless patients, in the name of treatment and care. It was only the endocrinologist and the cardiologist who did not mess up but these few doctors alone can not control the deep rooted corruption and related fiascos at Fortis. irretrievable errors by Fortis doctors: 1)emergency physician Dr. Ashish Nandy selected gasenterologist Dr. Sanjay Basu as head of group instead of internal medicine; gasenterologist lacked overall skill needed for such a complicated patient 2)gasenterologist Dr. Sanjay Basu gave us a wrong picture of removing liquid from liver-he and invasive radiologist Dr. Suvra RoyChowdhury said 2-3 days where they kept the tube 10 days; they could have done a laproscopic surgery which would have taken few hours; because of this my ma’s hospital stay prolonged and she caught deadly pneumonia 3)gasenterologist Dr. Sanjay Basu gave an antibiotic which caused diahhrea for 2-3 days but forgot to check potassium level drop; poor ma had a heart attack and was moved to emergency icu again; 4)when she moved to general bed initially from icu within 2 days of admission after liver invasive surgery, she had cough; but pulmonologist Dr. Raja Dhar did not do a chest ct scan 5)in icu she got second chest infection of pneumonia because of poor infection control 6)in icu, she also developed blood infection sepsis/septicemia because of poor infection control I am a dual citizen of United States and India and am currently working for United States Federal Government.

I hold a Ph.D from a top US university.I have been living and working in the US for more than 20 years and am aware of medical science and how things should and should not work. I NEED Fortis to reimburse me our total expenses (8.3 lakh INR+ 2200 US$ plane ticket + India expense 600$ + Brother’s days lost INR80000 + My days lost US$9000 approx. Total I am asking 20 lakh INR or equivalent in US $. Thanks, Dr. Abhijit Sengupta, PhD

Regards
senguptaa@hotmail.