Dear Sir/Madam,
I regret to inform you that I dont have any option but write this letter to you, I had a word with Subhash (Nodal Officer, Axis Bank, Mumbai) and they told me to follow with you.
I am Dhirendra Mahaseth, working with Tenon property Services Pvt .ltd, holding a salary account (A/C No- 911010047895050) with AXIS Bank Kalyan Nagar Branch, Bangalore.
On 5th of Feb 2012 around 3:16PM I got four message from AXIS BANK regarding my account is being debited with INR 23300/- (10000/-, 10000/-, 3000/- and 300/-) from my account when the card was there with me only. Immediately I went to my nearest Koramangala ATM, Bangalore and checked the balance for confirmation. But It displayed the debited amount as transaction and it shows the remaining balance is 84/-. I informed the same thing to Operation head of AXIS BANK Kalyan Nagar Branch. He checked my account and told it was an ATM
withdrawal from STANDARD CHARTED BANK ATM from Jayanagar Bangalore. He told me that he will not help me in any case, so I went to Police Station and logged a complain regarding this. I went to meet up with the Manager Axis Bank, Kalyan Nagar, after toiling my head for around 5 hours, finally he gave me a letter stating that I need to follow up with Standard Charted bank instead of asking me anything and he is not ready to give any assistant.
The transaction log is as follows :
Your a/c 47895058 is debited Rs 300 on 2012-02-06 A/c balance is Rs 84.44 CardInfo: CASH-ATM/465/17 22ND, CROSS/ABANGALORE/05
Your a/c 47895058 is debited Rs 3000 on 2012-02-06 A/c balance is Rs 84.44 CardInfo: CASH-ATM/465/17 22ND, CROSS/ABANGALORE/05
Your a/c 47895058 is debited Rs 10000.0 on 2012-02-06 A/c balance is Rs 384.44 Info: CASH-ATM/465/17 22ND, CROSS/ABANGALORE/05
Your a/c 47895058 is debited Rs 10000.0 on 2012-02-06 A/c balance is Rs 384.44 Info: CASH-ATM/465/17 22ND, CROSS/ABANGALORE/05
I am attaching all the documents along with this mail which may help you in looking into the scene.
Kindly do the needful at earliest.
Regards
Dhirendra Mahaseth
8147632671