Hi, I have a great respect for Mr. Mani and his fabulous venture Justdial. But it seems his vision has not taken very seriously by his sales team in Pune and to show sales they have resorted to fraudulent activities. We had taken a listing for CA services for Pune in May 2010 and signed the agreement, the installment had to be directly debited form our account through ECS. We renewed the services in 2011 for one year. In March 2012 we had sold the business, and asked them to terminate the service in May2012. We had also written to them and told them clearly not to renew the service. Yet to my surprise, they had deducted amount through ECS twice on 28th August and 4th October of Rs.1415/- each. When we spoke to the sales executive Mr. Amit Gupta and Smita, and they said nothing can be done. This is unethical and fraudulent, how can they charge for a service where there is no written or verbal contract. We have written to them time and again but they do not reply, We will go ahead and file a police complaint for cheating & forgery against Justdial.com – Pune.

They had deducted amount through ECS twice on 28th August and 4th October of Rs.1415/- each. Total of Rs. 2830. We have wasted a lot of time following with them, writing emails. They never write back or respond.

We want our back with 18% interest and damages of 25000 for the wasted time and harassment & embarrassment. They must have forged my signatures on the contract, as they do not have any proof of contract with them They should learn to do business ethically.

Complainant Information
name- ETENCA PUNE