Hi I am Shadab Sultan Mullick, I was looking for an internet merchant account (International Payment Gateway) over the internet and was searching for it over the google.com then finally I came to see that Godaddy also provides International Payment Gateway on 4th February 2014. First of all I called up the Godaddy on their 24X7 help line number on 4th February 2014 and asked them about my requirements for my business and asked them whether they can provide me with an Internet Payment Gateway or not, the GoDaddy support team assured me that they can support my business with their service and and provide me with an International Payment Gateway for receiving payments over the internet globally. The Godaddy sales & support team then asked me select anyone package out of the three package for Internet Payment Gateway. Then I did the same, I selected that smallest plan of Rs 3479.49 and paid to Godaddy with my visa credit card online throught their website on 4th February 2014. But after that Godaddy redirected me to First Data LP where I noticed that this payment gateway company supports only to those business which are based in United States not in India and then I again called up Godaddy help line number and asked them for a solution, now this time I was informed by the Godaddy support team that for An International Payment Gateway Account I need to apply for the 3rd Package with Godaddy which is the most expensive package out of all the three package and is of Rs 40599.49, they informed me that under this package I will get the International Payment Gateway as this package has been designed for the business which has been established or based out side of United States or Canada, and they some how convinced me for the 3rd Package of Rs 40599.49 by saying me that the Godaddy is going to refund my my previous payment of Rs 3479.49 for the smallest package. So I said them finally If i will get my money back then only I will go with the 3rd Package as it is a very expensive package. Then on 6th February I got the refund of Rs 3479.49 from Godaddy which confirmed me their genuineness, but again I called up the Godaddy help line number on 8th February 2014 just to confirm that again if I pay to Godaddy for the International Payment Gateway, pay for the 3rd package of Rs 40599.49 and again If I don’t get the service from them then will I get my money back from them, the Godaddy sales and support team assured me that if they will not be able to provide me the required services which I am going to pay for then they will issue me a full refund within 72 hours. And then finally I again paid to Godaddy on 10th February 2014 but this time I paid them with my brother’s Visa Credit Card whose name is MD SUZAAT HUSSAIN and I paid Rs 40599.49 from his card to the Godaddy on 10 February 2014 expecting their service to be delivered to me on the expected time period of 7 days. But again this time I was redirected by the Godaddy to Front Stream Payment Gateway Compa
I want all my money back from the Godaddy
Complainant Information
name- Shadab