Dear Team, Apropos to your mail, I have not receive the Flight ticket booked for Kolkata to Guwahati traveling dated 7-Dec-2018. But, amount have been deducted from my Bank account on 3-Dec-2018 Rs. 5688.00/- time was 16:51 hrs. Please let me know why customer have to suffer this kind of issue. It was a technical fault from your end only then why I have to wait for my refundable amount for 24-48hrs. If the amount is not refunded within 24hrs I need a penalty charges from your end or need alternative flight in same cost in same day else I will take the legal step for deducting amount for said flight ticket along with GOibibo charges. tracking ID Goibibo 25825246 tracking ID Goibibo – 25831981 Tuhin
Regards
tuhinbarua@live