Dear Sir/Madam, I have a home loan account with HDFC Limited. The loan commenced in Oct 2007 and my home loan account number is 564232365. I want to make part payments on monthly basis. When I approached the bank to make the part prepayment HDFC tells me that I have to make part pre-payment of atleast three times the amount of my current EMI. My home loan agreement does not state that nor have I received any communication to this effect. I asked the bank executive to provide these conditions to me in writing to which he declined. What kind of business practice is this ?? This is nothing but extortion ? Can HDFC change their policy without giving it in writing or officially informing the customers? Can they differentiate, between their customers ? Need your urgent attention on this please.

Want the bank to accept monthly part prepayments of amounts that a consumer can manage and not extort money from consumers saying at least 3 times need to be given..

Complainant Information
name- dev.791234