Hitachi A/C Repair Pending for Long Time

I bought an Air-conditioner model 518AVD/1.5 ton which ceased to work. A complain was made on 18/9/2017 at your call center, the complaint no. being 17091803821. The mechanic from the customer care center at Santoshpur, Kolkata – 700 075 came within 2 days and detected the PCB went wrong which is to be replaced and I have to wait for a week or so. But 4 weeks have passed and yet no response. You are requested to kindly look into the matter on urgent basis. It may be noted that the warranty period is upto 03/11/2017.
Thanking you,
Sincerely yours,
Prof. Santosh Kumar

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