One Mr. Rajeev called me up from cell no 8826488638 identified as calling from vacation gateway and offered holiday package at INR 7799/- to malaysia, Thailand and any place in india at 3 to 5 star hotel range. he insisted me to make the payment. He even told me some name of hotels as reference.I booked a travel voucher because Rajeev allegedly from Vacations Gateway mentioned in the call that they will send the Gift (Laptop) and Blackberry mobile along with the welcome kit but now refused to do so and even not refunding the money Back. Whenever I call them, out of 20 calls, I’m able to reach them barely once. Now a new person has come and saying different story. I had enquired with Rajeev that in his mail it is something to do with referrals also, which he said its not for my package and assured that our talks were under recording so i can trace back anytime. He had also assured that any time on receiving the package i can cancel it and they will within 1 day refund me. But at the customer service they arrogantly disagree and say referrals are needed for the gifts. Refund is not possible. I should transfer it to some other person.
I have suffred a sum of rs 7799 and call STD call charges. I demand At the least my amount rs 7799
Complainant Information
name- pratik e-mail drpratiktarvadi@yahoo.