Homeshop18 Shipped Different Cheap Tablet

I had ordered MTV Swipe tablet Rs.6999 ORDER NO. 958222069 from Homeshop18 on 11 Nov 2014 they had delivered the product on 15 Nov 2014 . On opening product i found that they have given us different model which cost Rs.5999/- i instantly called and requested for replacement they picked the product on 17 Nov 2014 . And their executive confirmed them that product has reached and they will replace the same within 8-10 working days . Further on delay when i called them they said that they don’t have the product and you have to wait later after several days when they were unable to replace the product finally on 29 Nov i spoke with Mr.Sumit ( Senior Executive ) who committed to process the refund and cheque will receive on 7 Dec . Since then they are just giving dates and not processing refunds.When i called them today ie. 5 Jan 2015 still they replying that you need to wait 8-10 working days.

I want my refund Rs.6999/-

Email Id: prathana.b@gmail.

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