I had taken two policy from sbi life insurance in march 2011 : 1. 35009552006 shubh nivesh – i have been told by their representative that i have to pay rs.30000/- for four years & in fifth year i will get total rs. 2, 25, 000/- . 2. 14033807610 money back – i have to pay rs.30000/- one time & can withdraw after one year & will get 12% interest on that as per sbi life representatives/agents. after one year (2012) their representative were asking to pay premium of both poilicies & informed that i can not withdraw my money before 10years & 15years. after getting my bonds, i had contacted them & asked that why they have selected periods as 10 &15 years in my bonds & why all terms &conditions are totally different from the commitments done by them. they replied no problem. we are always here & will surrender your policy as committed to you i.e one year & four years. i told them to include these things in my bonds but after 3-4 days, they confirmed that they have made the corrections in their systems & i will receive the updated / correct bonds in 7-8 days but i had not received the same. apprx 20 days later, they confirmed me that cant send the bonds again but i will not face any problem due to that because sbi life has very big network & i can go to any branch for getting my money next year. i had trusted them because they were connected with sbi & i had taken life insurance policy first time . but i was not aware that they were making me fool & they will not be available in sbi life after one year. i have explained all these things personally to mr.rajkumar raina-sbi head, but he is also not cooperating with me. they are not returning my money. i am telling them again & again that i had contacted them for the correction but they had replied me the same thing that no problem will come due to that & all corrections have been done in bonds in sbi record. i am very much disappointed that sbi life insurance is not taking any responsibility or pain in solving my problem which have been done by their representatives/agents. they all are aware of this cheating but not taking any action. i am working in private company & can not pay the premium of rs.60000/- for 10 or 15 years. i am requesting them to return my money & not asking any interest. i had registered my complaint in ombudsman also in may 2012. after two years my case hearing was done on 6th aug, 2014. but they have also rejected & reason is that i have not contacted sbi in free look cancellation period which is 15 days…after knowing so many cases, ombudsman is still supporting companies only. i have paid this amount & this is my money but they are not ready to return customer’s money…how can we get our money…should i go to consumer court…
WANT MY MONEY BACK…
Email Id: charul@clcindia.