Below mail i had send to rediff but no action they have been taken then after i called to customer care no:1800 266 2333 after 20 days with complaint no:105272991148 but yet to receive any updation from rediff end. —–Original Message—– From: Sanjeev Vishawkarma [sv.mailto77@rediffmail.com] Sent: Wednesday, Aug 6 2014 12:03PM To: customersupport@rediff.co.in [customersupport@rediff.co.in] Subject: Blackberry Z10 Battery Malfunctioning I have purchased Blackberry Battery Ls1 For Blackberry Z10 E-Apple, initially it working fine because i keep my battery above 50% but i noticed that when battery level goes down to 30% my phone is restart and when i plug the charger the level of battery is 0%. This is irritating me from last one month, I also go to Blackberry Service Center and they uploaded new OS but all efforts are in vain still the same has happened. As i also quoted my problem two times on Customer Delight Center but yet to receive any help or mail from your side. So resolve the issue as early as possible else other option is customer grievances cell. I will approach shorty because from your end still i not getting any support as 15 days has been passed yet to get any support. Product Detail are: Product:-Blackberry Battery Ls1 For Blackberry Z10 E-Apple Order No:-9918322

I want to replace my battery.