A purchase of order item of Rs 1299 and order no -IN-183962409 from yebhi.com was cancelled in the month of July 2014. Instead of money return from the site this amount got converted into ‘ycoins’ without my consent. I am not able to redeem my ycoins using yebhi.com purchases and by using its partner sites coupons. There were 2 separate coupons of foodpanda.com generated by me which are having same code as ‘FPYBKVzNaQ’ which is already used by some other person in Dec. 2014 (confirmed by foodbpanda.com). yebhi.com customer support number provided on their site is not operational – 01243877500 I want to get my refund for the cancelled purchase. Kindly do the needful to expedite the process.

I have lost Amount: Rs.1299 not refunded for the cancelled purchases made from the site. I demand the money back.

Email Id: soniasingh.0787@gmail.