In the month of june my htc mobile started to give me problem, the camera was not working. The handset was handed over at the authorized service center at chennai on the 16 june 2015 and since then every time i call up the customer care for htc they either say that the handset has not been repaired or that the parts for the particular model is not available with the company hence its been more than a month that i have been running from pillar to post and not being given my mobile or any form of compensation.

All i want the company is to give me a replacement. A new mobile. 15incw28ena000389 ticket number my mobile is under warranty and is also under insurance form reliance India the company from where i bought the mobile from please help sonia

Regards
soniasridhar@gmail.com