ICICI,illegal transaction .

Dear Sir, Two illegal transactions were made from my ICICI bank Salary Account (A/C no. 103701504934 in Vasant Kunj Delhi Branch) .. 1. 15/03/2013 03:18 pm for Rs. 24643.77 On VIN*PROBIKEKIT purchase 2. 15/03/2013 03:18 pm for Rs. 13270.58 on VIN*COSMETICS N purchase But I got return money in my account . Timing for sms received is as following: 1. 18/03/2013 07:10 pm for Rs. 12593.52 on info.REF COSMETICS NOW (UK). and approximately 680 was deducted from my money . I don’t know from where i got this money and why deduct 680 Rs. still I am not getting second transaction (24643.77 On VIN*PROBIKEKIT purchase) i informed ICICI bank customer care he gave me complaint n0 -(1) SR261813582 (2) SR261841072. that time he was saying first we were inquiring against you after that he gave me CDF form for written action against VISA and customer(from where made shopping).now 16 week has completed then he said it’s not his fault so he is not liable for money.even he didn’t tell me one transaction which was return on my account from where it came. if someone wanted to made fraud with my card so why he return my one transaction. Request you to log a complaint for above illegal transaction and do the needful to get my money back to my account with interest.

Rs. 24643.77 Rs 680

i want my Rs. 24643.77 and Rs 680 with interest from the date of transaction

Complainant Information
name- sanchita.verma

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