The idea website showed that a recharge of Rs.125 will give me 1GB data for 30days. But after the recharge I got only 650Mb data for 25days. When I called the customer care, they said that the scheme has been changed.They also disagreed to refund this amount back when I complained. This is the second time this has happened to me. If they change the scheme it should immediately reflect onto the website so that customers are able to make better judgement on which recharge pack to put. I bought the recharge pack at around 1:20am on 30/04/2014.

Either refund the amount of Rs.125 back to my account or provide me with 1Gb data for 30 days as was shown on the website when I purchased the recharge.

Complainant Information
name- tiger e-mail anmol_dun@hotmail