based on the information available on idea cellular’s official website, on 10th oct recharged online for Rs.125/-. As per the info on website it said for Rs.125/- I would get 1GB of data with 30 days validity. but after successful recharge, I got only 625MB of data with less than 30 days of validity. After calling the idea customer care, I was informed that plan stands changed and I have got the data as per new plan. If i was informed earlier regarding the new plan I would have recharged as per new plan. Because of mistake of Idea people i have got half of the data i had planned for.
For because of mistake of idea cellular’s official website’s miss information and just for Rs.25/- i have got less data and less validity.
Need 1 GB data full with 30 days validity
Complainant Information
name- nagendrarajurs