I am subscriber of a/c no 9914296xxx and have been very regular in paying my bills cycle of which is 23rd to 22nd of next month. in bill for 23rd Oct,2014-22nov,2014, I was shocked to see my bill amount 1280/- which never used to exceed 250-300Rs/mnth. on demanding the detail, GPRS charges Rs1009/- were added to billed amount whereas I have not subscribed to net service on this connection never have I used it on the connection. I requested to disconnect the number immediately, outgoing calls were disconnected.but the bill for next cycle i.e. 23rd oct to 22-nov,2014was raised for rs.1531/. I repeatedly requested them to disconnect the number completely they promised me to wave off the excess charges but the revised bill after so caaled waiver showed prev amt as 1280/- waiver-Rs.514/- and current amt as Rs1888.49(in place of original Rs.1531/).Total amount as Rs.2655.34/.I am ready to pay bill minus GPRS charges i.e.Rs.1010+Rs.1512).

bill for GPRS usage to be waived off and complete disconnect of the number

Email Id: mkjuneja1964@gmail