I have not been informed about the new charges for sms. Earlier only 1Rs. per day was detucted from my balance and i use to get few sms free per day but now suddenly 3 Rs. per day start getting deducted from my balance and then i am getting few sms per day free. And another complaint is about my call charges. Earlier i have been informed that my call rates are 1 paisa/sec but now 1.25paisa/sec is getting deducted for the local as well as the std calls. And for airtel to airtel 10 paisa/ min is getting deducted. for all this i have never been informed. So kindly file my complaint against the department who have this responsibility to inform every customer about all the new rates coming up in the company.