i tried to recharge my phone with the amount of 88 rupees online(using internet banking). but my money is deducted and recharge is not done.

when i contacted the uninor, no one is replying to the e-mail, and the person on the customer care call is shouting, saying that we dont know anything about this go contact the bank.

i want the refund of my money from uninor and an apology from uninor for misbehaviour. one time before this has happened but they refunded my money easily, but not this time.

Complainant Information
name- sanchit