I deposited my handset (Intex Aqua 4G +, Black) in warranty period to Yashi Telecom (ICP: Sultan Puri) for repairing on 16th of Jan. 2016.The problem was related to display, I have visited several times in the service centre when they called but the main problem was the same and no solution was found because the authorised person was saying that black display is not available, I denied for white display. After that the handset was dispatched to main service Centre (company) as they said and new jobsheet was produced. After one week I visited to service centre and I found White phone instead of my own handset and that was in poor condition. I didn’t accept that handset and required my original handset. New Jobsheet was again produced and I personally called to customer care executive and told about the whole situation in detail and he ensured me that my original handset was provided by the company. I went again to service centre and again another old white handset was given to me that was different IMEI no. and that was also in poor condition (dent on handset). I called again to customer care executive and told the whole situation again. But the main problem as it is as it was. New jobsheet (603036298009T001) again produced and again mentioned that “I want my own handset having IMEI no. : 911445100654776 irrespective of colour of display”. Now, the whole situation is causing the trouble to me already more than one and half month has been past.

More satisfaction was providing to me on phone talk but not in real. Many jobsheet was produced for a single problem and jobseet nos. are given as under: 603036298009T001 (Current jobsheet, produced on 03/03/2016) 601166298008T001 601276298003T001 601286298013T001 602156298004T001 602156298004T001 I hope you will concentrate my problem and will return my own handset having IMEI no. : 911445100654776 irrespective of colour (Black/White) of display. Thanking You, Yours faithfully, Sanjay Sharma

Email Id: carryonsanjay2909@gmail.