Hi, Me Laxmidatta, cancelled Volvo bus due to some urgency on 9th Aug-16 with PNR no. VRPK732687 which got confirmation to be refunded within 7-10 days, but after passing 36 days, it is neither responded nor refunded. Can I know what is the reason !

Regards
Laxmidatta0404@gmail.

Greetings

I had done a booking for my son Akshay Kumar age 21 dt 14th july 2016 from New Delhi to Dhanbad class I AC by SDAH Durronto Express through yatra website. I request you to cancel the tickets and refund my money Rs 4438 and again Rs 4438 which was done by SBI Debit card. In message I received the Id txn#617917500058 and txn#617917489427.I had written for the refund of money to irctc also and they have provided me ticket ID #3616617.USER ID ——– ashok30
DATE OF BOOKING————- 27/6/2016
DATE OF JOURNEY————-14/7/2016
TRANSACTION ID—————-ashok30
I received the Id txn#617917500058 and
txn#617917489427.I had written for the refund of money to irctc also
and they have provided me ticket ID #3616617.
EMAILID OF BOOKING———nathashok24@gmail.com
TRAIVELLARS NAME————AKSHAY KUMAR
TRAVELLER AGE———————-21
TRAIN NAME—————————–SDAH DURRANTO EXP
DEPARTURE STATION————-NEW DELHI
ARRIVAL STATION————————DHANBAD
TRAVELLING CLASS——————-1ST A/C
PAYMENT MADE BY —————SBI DEBIT CARD
DEDUCTED AMOUNT—————-4438 (TWO TIMES )

THANKING YOU