I have submitted my mobile set Karbonn A12+ in warranty period on 11-9-2014 to Karbonn ASC, 4/63, Shop No.-7, Krishna Plaza, Near Singh Hotel, Padam Singh Road, Karol Bagh, New Delhi. This service centre has been shifted and I have no information about this. I requesting with company since last 6 months on email and on phone but there is nor result after many false promises. History of email conversation is given below : Dear sir/madam, Two persons– Mr. Upendra and Mr. Rajesh –from Karbonn Head Office, promised me to resolve my case and to return my phone shortly, on 14th and 18th May respectively, but my case is still pending. Please return my phone as soon as possible. With Regards, Balram Dubey, Office of The Editor-in-Chief, HINDUSTAN MEDIA VENTURES LTD. Akriti Building, C-164, 1st Floor, Sector-63, NOIDA, Gautam Buddh Nagar, UP : 201301. Phone : 0120 4970808, 4311109(direct) Fax : 0120 4970809, Mob. +91-99589xxx Email : balram.dubey@livehindustan.com From: Bal Ram Dubey (HH Editorial, New Delhi) Sent: Tuesday, May 12, 2015 3:02 PM To: ‘info@karbonnmobiles.com’ Cc: splcp-crime-dl@nic.in Subject: FW: RE: Imei1 :911305401928248, imei2 :911305402030747 A12+ Reminder Dear sir/madam, I am waiting for your reply. Thanks and regards Balram Dubey. Mob. 995899xxx From: Bal Ram Dubey (HH Editorial, New Delhi) Sent: Wednesday, April 29, 2015 4:52 PM To: ‘info@karbonnmobiles.com’ Cc: splcp-crime-dl@nic.in Subject: FW: RE: Imei1 :911305401928248, imei2 :911305402030747 A12+ 2nd reminder Service Center closed Dear sir/madam, I have not received any update about my phone after many reminder’s and promises from your end. Please do the needful asap. With Regards, Balram Dubey, Office of The Editor-in-Chief, HINDUSTAN MEDIA VENTURES LTD. Akriti Building, C-164, 1st Floor, Sector-63, NOIDA, Gautam Buddh Nagar, UP : 201301. Phone : 0120 497xxx, 4311109(direct) Fax : 0120 497xxx, Mob. +91-995899xxx From: Bal Ram Dubey (HH Editorial, New Delhi) Sent: Monday, April 06, 2015 3:41 PM To: ‘info@karbonnmobiles.com’ Cc: splcp-crime-dl@nic.in Subject: FW: RE: Imei1 :911305401928248, imei2 :911305402030747 A12+ 2nd reminder Service Center closed Dear Sir/Madam, After receiving your previous mail on 1st April, 2015, I called Mr. Mukesh Saini(Mobifone) on Thursday, 2nd April and I surprised when he told that he has no information about my mobile phone. It seems that Karbonn company is cheating me since last 7 months. I am being tortured mentally. Now, I am going to register case in consumer forum to get justice and claim for mental harassment. Regards Balram Dubey. Mob. 99589xxx From: Bal Ram Dubey (HH Editorial, New Delhi) Sent: Wednesday, April 01, 2015 5:05 PM To: ‘info@karbonnmobiles.com’ Cc: splcp-crime-dl@nic.in Subject: RE: RE: Imei1 :911305401928248, imei2 :911305402030747 A12+ 2nd reminder Service Center closed Dear Madam, Mr. Mukesh Saini
Replacement of my mobile and compensation of INR 25000/- against mental harassment and financial as metro/auto fare etc.
Email Id: brdubey@gmail.