sir/madam
i brought a karbonn mobile k551 on 30/01/2010 from sankara iyer time house & mobiles, kottayam. when i brought it i noticed that the i could not hear any thing when i turned on the FM the dealer said that it was because there is no range.days later i noticed that the FM was actually not working. I took back the mobile to the dealer he told it needs to be repaired he told me it would take a week.I gave back the mobile on 15/2/2010.I haven’t got back my mobile till now .when ever i call the dealer he tells me it hasn’t returned mean time i am forced to use my old mobile , losing out on lots of important calls.i haven’t got back my mobile yet. I brought the mobile on 30/1/2010 used it for 15 days and its has been with the dealer/retailer for more than 1 month now. Today also i called the dealer he said call next Monday. Mean time my request for replacement of the mobile has been turned down by the retailer.kindly help me
with regards
Dr Deepak