Respected Sir/Madam I would like to draw your kind attention towards fraudulent activities of the insurance company namely Kotak Life Insurance. It is pertinent to mention here that the company is trapping the customers through their sales executives. These Sales Executives are offering attractive benefits along with policy like credit card, loan, gifts etc for selling polices. I have also been trapped by a Sales Executive of the Company. She offered me some attractive additional benefits with a policy and an another sales executive briefed me about the policy along with details of the additional benefits in written by the chance i have a photocopy of the brief plan. On the basis of plan of the policy along with additional benefits i have purchased a policy of Rs. 20000/- per annum. It is also pertinent to mention here that there is a condition in the policy for withdrawal of the policy but 15 days tme limit is there. When I approached the executives for additional benefits they were giving me time of 5 days or so. Now approx one month has been passed no benefits have been provided to me even they are ignoring me by saying that they are busy in meeting etc. And today when i approached the executives they have told me that the additional benefits like credit cards, loans have their own rules and condition and i have to satisfy the same for availing the benefits. It means that if I want avail the benefits i have to apply for them separately and these does not have any connection with the policy. It is arguable that if the benefits are separate and we have to apply for them separately why they are mentioning these with the policies. This is happening because of the free look time period of 15 days have already been passed and now if i try to withdraw the policy the surrender charge etc will be deducted from my deposited amount. It is submitted that when I approached to the authorities of the Company in this regard through email no one reverted me. In view of above the attitude of the Company is very clear their motive is only to deceive the customers and usurp the money from them.

The prayer are as follows: 1. My deposited amount for the policy i.e. Rs. 20000/- may be returned to me with interest. 2. An appropriate claim may be given to me as a compensate. 3. In all policy documents etc of the insurance companies the condition of the free look time period may be deleted and the customers should feel free to withdraw their money without any deductions. 4. An appropriate action may be taken against the Company and such executives ensuring that no such kind of fraudulent can be made with the customers.

The prayer are as follows: 1. My deposited amount for the policy i.e. Rs. 20000/- may be returned to me with interest. 2. An appropriate claim may be given to me as a compensate. 3. In all policy documents etc of the insurance companies the condition of the free look time period may be deleted and the customers should feel free to withdraw their money without any deductions. 4. An appropriate action may be taken against the Company and such executives ensuring that no such kind of fraudulent can be made with the customers.