KSRTC – Amount deducted ticket not been booked

I have booked a ticket through ksrtc (Airavat) on 17/12/2014 (From Bangalore to Calicut). The amount has been deducted from my State Bank of India Account. But the ticket has not been booked. The Transaction number(OB number) is OB80808. My request is to refund the amount as soon as possible. Regarding this I have mailed them 3 times. I am attaching the last mail along with this.

economic loss:Rs. 769 + time waste. I have mailed them three times.

Email Id: sajan_phd11@nitc.ac

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