Date: 01.05.2013 Dear sir/Madam, Sub: ATM transaction failed dated November 15, 2012 Reg…., I requested withdrawal transaction ten thousands at LAXMI VILAS ATM BANK , TIRUPATHI , ANDHRA PRADESH on 15.11.2012 at 12.40pm ref no….573. At the time, I am not able to receive cash, same amount debited from my account .screen display and receipt display unavailable due to system technical problem. System not dispersed money and money must be dumped in bin. Same sent me as EJ PROOF —————– NOV 15, 2012 12:40 003DM439 REF. NO: 232004390573 CRD NO: 5044339535642170922 ACC: TXN: CASH WITHDRAWAL DESC: EXCEEDS DAY COUNT RESP: 65 REQ NOT SERVICED —————- Technical Error code: 65 Description: processor not communicating with the modem correctly Possible case: this is normally a technical problem .the modem or the main board may cause the problem. Results: no money is dispersed, screen and receipt display system unavailable. No comment on CCTV footage from Laxmi vilas bank LTD. Lodge complaint to my home branch, they were investigated and charge back claim and also provided mandatory proof, Laxmi vilas bank rejected. If I received money, there were no question waste of my time as well as your time .please try to understand, how I earned the money, it is not a matter of single rupee, matter of 10000/-RS. Please help me to get my money back as I am honest. With regards G .Venkata subbaiah Customer details: name- g. Venkata subbaiah A/C no: 969046670 Home branch: Indian bank, pallipet branch Tiruvallur (DT) Tamilnadu Mobile no: +91 8985320456 E mail ID: gnithesh123@gmail.com Transaction details: Date: 15.11.2012 Time: 12.40pm ATM bank: Laxmi vilas bank Place: Tirupathi State: Andhra Pradesh Wrongly debited amount: ten thousands Enclosed: INDIAN BANK correspondence report —————————————————————————– from: IND MAIL to: “gnithesh123@gmail.com” date: Thu, Mar 28, 2013 at 6:08 PM subject: Your email regarding ATM transaction mailed-by: indianbank.co.in With reference to your email dated 22/03/2013 We hereby wish to inform you that since the acquiring bank has rejected the claim made by our Bank and also provided the mandatory proof for the transaction the request for reimbursement of amount debited for the transaction made through ATM could not be consider. This is for your information. WITH REGARDS. CO/CSC —————————————————————————————————————————————— Complainant details: g .Venkata subbaiah Nelavoy (village) Sri Rangarajapuram (mandal) Chittoor (DT) Pin: 517167 Mobile no: +91 8985320456 Email ID: gnithesh123@gmail.com Complainee details: Name of the company: LAXMI VILAS BANK LIMITED CONTACT PERSON: SHRI. S.Ravishankar General Manager Planning & Development Department The Lakshmi Vilas Bank Limited Administrative Office Salem Main Road, Kathaparai Karur – 639006 Tamil Nadu Ph. No.: 04324 – 220051 to 220060; Extension No.: 498 Email ID: Ravishankar.Swaminathan@lvbank.in
Regards
gvsn1972@gmail