I bought Lenovo P 780 three months ago and visited 4 times in a month but problem not resolved yet….Very disappointed with the dealing,response & services. But in reality its totally wastage of your precious time, value, money and all. Dear Sir, I am writing this regarding the ‪#‎Lenovo‬ mobile and after sale services. I Bought a Lenovo ‪#‎P780‬ mobile phone 3 months ago and facing problem with it till date. I visited 4 times in its authorized service center but till now no solution has been given. I have emailed them thrice, called their ‪#‎customercare‬ but from everywhere I got the same answer “We Are Trying To Resolve Your Issue”. It is really harassment to visit these service stations and finding no solution to my problem. I asked them for refund but directly they REFUSED to do so. They submitted my Phone twice for the same problem but when I receive my phone last time, problem was still there. Please find the attached email conversation with Lenovo Support and look into this matter.

Dear Sir, I have purchased Lenovo P780 smart phone on dated 11.09.2014 and from last 15 days I am facing problem in battery, signal, earphone and software. I have visited your service center located in Chandigarh (SCO : 66-67 ,2nd Floor, …. Lenovo Mobile Service Center, HCL – Chandigarh) twice with in 10 days after travelling around 80 kms but they are not able to sort out my problem and again now I am facing the same problems in my handset. Â Lenovo Mobile Service Center, HCL – Chandigarh is not even providing any complaint number/ job raised number for our future references. Last time I have visited there on 3 January 2015, they have temporary solved my issues and changed the signal cable/ antenna but i found it of no use as the problem again arose after an hour and still I am facing it. This issue is really causing very difficulty in my day to day business activities. Please advice the further actions ASAP and resolve my issues. Thanks, Rishi Gupta

*************** Lenovo’s Reply ***********
Dear Mr. Gupta, Please accept my apology and regrets. We are positively interested in resolving your concern. We would request you to submit the phone at service center and share the Job sheet with us for further assistance. Thank you for your cooperation and understanding. Thanks & Regards Shivangi Gupta