Instead of repeated efforts and calls I’m not getting any kind of Proper support from Lenovo’s end Product serial no YB00066437 I bought new Ideapad on 16.09.2014. On the very next day I had found that webcam was not working, for which I’ve lodged a complaint on 17.09.2014 And a service representative came after a month on 15.10.2014.He was unable to resolve the problem at site and he carried the laptop with him. After one month on 14.11.2014 I had received the laptop, webcam was working fine. Again I found that auto rotation feature is not working for which again I’ve lodge a complaint on 15.11.2014. On 17.11.2014 service representative came but unable to resolve the problem. then he explained me that at the time of replacing webcam service centre broke the lid and LCD for which they replaced the original LCD of my laptop. On 19.11.2014 another service engineer came and suggested to replace LCD auto rotation sensing cable & top cover of the LCD. Since then I have not received any response from service center.

Kindly help me to get a new laptop in replacement.

Email Id: sneha.sahu@lntebg.