Madam/Sir, This is regarding my Policy No. 115170640 with LIC of 31C Branch with Servicing Agent Mrs. Usha Jain C/o Manish Jain (Code: 1010931C) [Manish Jain is the main agent who does all the work on behalf of his wife Usha Jain] A Brief History behind my Grievance and Complaint against Manish Jain Some months back as you also know that the market was booming and almost touched 21000 Sensex that time also I didn’t en-cash my policy just for the sake that I wanted to nurture it a bit more and yield good amount. Just because of this I had my policy and all the required papers couriered to Manish Jain some months back as he told me to do this and he told me that whenever I wanted it to be en-cashed I would have to phone him before 11 AM anyday and he will then get it locked for en-cashing. All of a sudden 4 days back I recd. this message that my policy has been encashed to my account and that too without my knowledge and consent. I want to ask LIC, WHO THE HELL GAVE HIM THIS DAMN AUTHORITY TO SUBMIT MY PAPERS FOR EN-CASHING WITHOUT MY CONSENT??? I have lodged a complaint to IRDA as well yesterday. For your convenience I am attaching that Excel Sheet in this mail too that have all the concerned details. I have repeatedly sent mails to the concerned LIC authorities but they have not turned up for any reply yet and they don’t seem to answer my questions. Through this mail I would like to heavily escalate this matter to you for your kind remidiation and resolve the issue as the amount that I have recd. is not in conjunction to the sensex for that day. I smell a rat in all this as nobody is answering me. I didn’t know that insurance from LIC would affect me o heavily that nobody from the escalation matrix would answer or contact me for the clarifications. If I’d known this then I would have remained at bay from LIC. Sir, you are my last resort for this issue and I sincerely request you to intervene immediately please. This is something unacceptable. The agent said to me “jo karna hai karlo, mera kuch nahi bigaad sakte”. This is the confidence of LIC Agents that he used foul language. Most of it I was not told the full details of the money that got transferred as to how and whhat Amount? Please let me know if anything would be required, I’ll be happy to provide. Kind Regards

I want the policy to be reinstated or he should give me the adjustment money when he encashed my policy till today’s value of Sensex which would be around Rs. One Lakh

Complainant Information
name- pjainmca