My name is Sunil. I booked a ticket from Makemytrip with booking ID – NF2204 02425 and Invoice No. NF24110 and with Spice Jet PNR number -Z3R4NY. On April 3, I got Email from Makemytrip saying that your booking has been confirmed for Spice Jet flight on April 5 at 19:35 PM. (see previous Email) Today, I called Spice Jet for enquirer about my ticket. They were saying that flight has been cancelled 1 week ago. They informed Makemytrip and sent an Email/SMS about flight cancellation but I did not get any Email/SMS/Call/ either from Makemytrip or SpiceJet expects an SMS of flight re-schedule of 1 hour ago. I called Make my trip customer support regarding this. They were saying that re-schedule of flight depends upon Airlines. Airline should take care of this. SpiceJet Customer support was saying that they had informed Makemytrip. I don’t know how you guys informed each other but I did not have any notification of cancellation. Why did Makemytrip send an email of ticket confirmation day before yesterday if the flight has been cancellation one week ago. What I understand here that I paid for booking a ticket of today’s flight. I did not get any notification from either from Spice jet or Makemytrip of flight cancellation.

I need to join my Job tomorrow which seriously impacted my work/Job loss/my commitments and potentially loss of time which is most important and as well as financial loss. I have to go to Bangalore as soon as possible and I need a ticket of from Delhi to Bangalore either by Spice Jet or Makemytrip. I do not want pay any extra money either by a new ticket or cancellation charge.

Email Id: sunilkumar244209@gmail.com