I went to 6 nights-7days Makemytrip ‘Super Cool Bali with KL’ package. Start Date: 6-Dec Package Details: IN1410B4S074596-B2C-OFF-Packages OBT FIT Before paying they confirmed the hotel is of Delux category. But when they dispatched tickets they gave ‘Standard’ category hotel. For details I am attaching documents depicting category information in .PDF,

Because of their last minute change in hotel category, even though we paid for deluxe category we had to stay in a standard room. Those standard room, didn’t have any view, no swimming pool and very far from beaches.

Email Id: pc06matt@gmail.