This is to bring to all of your notice that I have paid an extra amount than the minimum required to all the three companies to keep myself safe from any unwanted situation like this to ocuur :- Maruti Udyog from whom I bought this Vehicle through Marketing times – I paid them extra Rs 1890 For additional one year warranty- So that anything goes wrong with the engine in the vehicle I can be safe & get a replacement on the same. ( on the incident they comment its not a product defect)(They also said it’s a Hydrolock.) Similarly From Reliance motor Insurance I paid an extra premium amout to avail- Total Liability & took N.C.B retention package to be again be safe from any unwanted situation. They also included towing facility in this policy. (on the incident they say it is not a case of accident , though the policy covers flood, earthquake, watter logging obvious due to heavy rain) With Maruti Service Masters I ended up taking the Gold Membership for an AMC on this vehicle paying a sum of Rs 18000.(They now say they do not cover cases where the car has been subjected to water loging)(On the same instance they claim that the car has not been affected by any water logging or rain water) None of the above expenditure were required to be borne by me – but I did the same so that I can safe guard me & my family from any such trouble or harassment Listening to all the three expert views it seems everybody wants to pass on the buck & no one is ready to take the responsibility. If we read the comments of the above three experts they seem to be contradicting with each other’s statement. Because of one man’s carelessness i.e Mr Praveen Kumar – Sa- 9711474809-Maruti Service Masters – Me, My wife & my entire family has to go through such harassments. I have been denied for my claim on my vehicles damage. Nobody is ready to take responsibility, neither the insurance company nor the Maruti Officials or service master Workshop. The maruti officials say it’s a Hydrolock. Insurance company says there has not been any impact of any accident. Then at least I should be covered under flood & if the vehicle has been ticked off as in running condition after the flooding inspection. Then the bending of Rod is not being justified. If none of the parties are ready to take responsibility & explain me the real cause then , I will be forced to take further action , as I have already issued a intent of notice with the legals acts mentioned to Maruti service Masters. I may have to do the same with the insurance company if my problem does not gets resolved. Also I will have to mention the agony & stress I am undergoing because of the irresponsive attitude of such renowned brands in the market in the Social media & print media such as Twitter, Facebook, Akosha.com etc & Times of India. Please help me resolve this matter with proper investigation & justification. Thanks a Million
Rs 75000 for repair
need my car to be repaired.
Complainant Information
name- chefankon