The call Nos. on which the calls were actually made have not been included in Matrix bill. This testifies to the fact that metering/billing is faulty . 2) The call Nos. included in the bill are neither familiar nor had they been used for calling during Mr. Pushpak Ray overseas visits Jun 10-26, 2014 with the exception of the ones relating to Matrix Nos- of your reps Mr. Raj Pandey relating to telecons regarding non working of the SIM provide and fitted for email communication on my Blackberry Mobile.Unfortunately the amounts charged for this has still not been withdrawn .
To withdraw the faulty bill & raise a correct one which should included for the calls actually made.
Email Id: icpsengg@icpsindia