I purchased a Max Life Insurance (Bonus Builder) policy in June 2014. Policy number is # 585858798. SO far i have done the payment of INR 1,53,000/- at the rate of INR 51,000 premium per year. When i bought the policy, i was told that it will start the return after 12 years also i need not to pay any premium after 12 years. But when i got the policy and read it properly i found that i have to make the premium payment till 30 years and will get the benefits after 60 years. Then i decided to surrender the same. When i contacted their customer care, the representative told me that i can surrender after 3 years only. Then i asked for the around that i;ll get at the time of return. He told me that premium of first year will be mollified while from the sum of premium of second and third year i’ll get only 30%, which comes to be around 30000 on investment of 1,51,000. When i checked the policy document it doesn’t anything about deduction in value on surrender after locking period. Request you to please review and advise how can i get my funds back from the hands of the insurance company. They are really nor supportive, when i mention that i want to surrender the policy they don;t even talk properly.

I want the funds back, that i invested in last three years.

Email Id: gaurav.chauhan1@gmail.