Dear Sir/Madam,In the month of December, I had bought an ORGANIC WHEAT GRASS POWDER(worth Rs 290) manufactured by the above mentioned brand. The product was in good shape when I bought it from a mega store and it was labelled with the Expiry date- 10-08-2015.I placed the product in a safe and dry corner of my cupboard, and opened the pack in the first week of January 2015. Next day, to my utter dismay, I found very tiny insects crawling inside the packet.I felt that I had been cheated by the above brand because they have supplied me a rotten product.I reported about it on 10th January on the customer care no. given on the product but they responded very negatively. I called on the same no. again on 13th January but no one turned up even to have a look at the product. I called them again and again on 16th January but no one received my call which is very disrespectful. I request you Sir/Madam to take necessary steps to address my complaint. Thank you

I have the following demands: 1. Preferably the product cost be returned to me or at least it should be replaced. 2. I want a written apology from the brand for being negligent about addressing my complaint. 3. I want all the packets of the same batch no. to be sent to research lab for inspection so that other consumers do not have the experience similar to mine. 4. An adequate compensation for wasting my time and money.

Email Id: manojyadavugcnet@gmail