Dear sir, I bought a micromax a27 phone on 20th dec.for some software problem I submit the phone in micromax service centre Optimal solution, barrackpore on 21st jan.they return my set on 12th feb and battery on 15th feb.but the phone and battery those are change.they gave me a old uses phone with many screaches.today I went to the optimal solution.they said the phone came from head office with my job shit.they can””t do something.they said that they can only order a new battery.plz tell me sir what I do.they cheat with me.why will I take the old phone?plz sir see the matter.my job shit request no-E030457-0114-7677689

Complainant Information
name- saikat