Sir I have purchased a mobile of the micromax company in February. After two weeks the mobile gets hangs I visited the service centre and at that time they updated the software and said now it will properly. But the mobile phone again having hang problem. So I have complained the head office on their toll free no. But on that no. Also no proper solution is given then again I visited the service centre for the complaint then they have again deposited the mobile and give us a surety now it will work properly. They have kept mobile for 25 days but the mobile is having same problem. I am facing again the same problem but the service center nor the countermeasure is going to answer our problem. I am calling them continously but no solution is given by them. So I request you to please help us. I am tired so much I belong to a middle class family and I have spent 16000 Rs on this phone and it is not a less amount. Kindly help us please

I want a new In place of my old one or money back of the phone.

Complainant Information
name- nikunjbansal e-mail Nikunjbansal25@gmail