Subject phone was purchased from M/s The Mobile Store Ltd., jShop No.30, Ground Floor, Khanna Market, New Delhi 110 003 on 28th April 2013 and since almost the date of purchase having a berried time experiencing various problems in the mobile. With great difficulty I could get in touch with their authorized service center at Multani Dhanda, Pahar Ganj who have taken my mobile for repair under Request No. NO30747-0613-4148656 dated 19th June 2013. The service center kept the mobile for a month and returned. By the time it had developed certain other problems. I took the mobile again for repair to Janakpuri Service Centro who gave me to understand that the screen of my mobile is duplicate and they would not touch my phone for repair. Thereupon I contacted Micromax Service Center who asked me to go again to Janakpuri and show the original receipt and that they would speak to them over phone. Even then Janakpuri Service Center refused to entertain my request. I have got all supporting documents/emails to prove.

Since the purchase of mobile it has multiple problems, hence I would urge you to kindly intervene and get my mobile replaced with a new one. The documentary proof as and when called for will be produced.

Complainant Information
name- nirajkumar e-mail nknkumar434@gmail.