Misconduct over the phone

A Sales Manager by the name of Raju called asking for a time to meet, he did not turn up on the prevoius day when time was provided (5:00 pm 28th Dec) and was asking for a time on 30th Dec however I was not free so told him the same. The guy hung up in between with a rude comment. I called back and the guy again misbehaved. His phone number is 9911097555. I seriously want to know if Kotak really takes action against these people or is happy to lose their pipeline or cliental for such employees. It is a serious concern for the company if their sales manager does not know S of Sales and has no code of conduct towards the customers or the customers to be.

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