My Jio App Encryption Broken for Bar Code Generation

Sir, I have Samsung j7 phone, and my mobile no.is 98252XX054 which is registered my Jio app. state-Gujarat,city-Surat. My jio barcode is 55512848595 . But the retailer told to me that my bar code is used other my mobile shows redeemed while opening my Jio app and to get Jio sim Now, please give me advise what i do for get sim.

REGARD
DIPAK MANMOHAN

My barcode- 55562159706
Phone model- samsung galaxy J5
IMEI no.- 359593/07/098383/9
Imei no.- 359594/07/098383/7
Name- suman bhunia
Existing mobile no.- 9547XX6505
I gave my barcode and aadhar no to a mobile shop for jio sim. After 10 days he says to me that my barcode shows redeemed
Please sir help me and take necessary action to recover my barcode. I think it was used by other or retailer. So please sir take necessary action to recover my barcode

Sent from my Samsung Galaxy smartphone.

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