While selecting the broadband plans I selected the plan of 549 Rs. but your sales executive prince (8878888916) activated the plan of 699 & told me that its because of some technical issue & the plan will be changed in 3 or 4 days.
when Mr. hemant (9893323390) came to me for the connection he also promised that the plan will be changed in 3 or 4 days & he told me not to complaint anyone on this subject & to tell ok for everything whenever I get a confirmation call from your customer care.
when i received confirmation call as I promised to Mr. hament I said yes everything is perfect u can carry on & update my plan details.
But according to the commitments of your sales executives neither my plans had been changed nor they are receiving my call.
I also have complained many times at your city office & mailed u 3 times but my problem is not being resolved.
So, kindly resolve my issue as soon as possible & disconnect my internet connection.
My landline no. – 07314060227
My a/c no. – 7005269642