Nokia Mobile Customer Care Not Repairing Mobile

I deposit a mobile C2-03 at NOKIA care( Tirupati Tele Care,91 R.B. Sarani Serampore,Hooghly 712201 for rectifying a problem (touching takes place on different position then desire position when touch). I deposit it on 16 April 14 and inform them that I need it to return back at any cost whether repaired or not on or before 25th april as I would return back my working place near delhi on 26th april. Initially they promise me to return back within two days but they did not return it me. I visited there place every alternative day and requested them to return back immediately whether repaired or not but they did not repaired it and demand Rs 1600/- for return it back without repaired condition. On 26th april I last time visited there office for requesting them to return back my mobile but they refused. So I come back to Bhiwani, Haryana (near Delhi) without the mobile. So please do something to return back my mobile with or without repairing. I have no problem to pay Rs 1600/- if it is properly repaired. But why should I pay that amount for without repairing mobile?

Regards
Mrinal Datta
nokia care jobsheet

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.