OnDot Courier Lost My Shipment

I sent a Courier through ONDOT courier vide docket number 635573544 on 2.1.15 from Ambala Cantt to Gurgaon but it was not accepted by the receiving party due to some issue on there end. Till today there is no update as to where the parcel is. I have contacted ONDOT courier offices in delhi , gurgaon and ambala but still no help done to me. The person on all contact numbers say it is not being tracked so they cant do anything. Individual dealt with: Ashok(8377005324), Address: On-Dot Couriers & Cargo Ltd. 8/42, Kirti Nagar Industrial Area New Delhi – 110015 Email ID: info@ondotcouriers.in

I want the courier charges and the product in it back and the mental harassment I have faced while getting it traced. Please just help me with the resolution.

Email Id: prateeeks@gmail.

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