my device7C+(corner camera) is struck on DATAWIND LOGO…and not responding.I rebooted,reset the factory of device. but it wont help me. so I call their support center,even email them,but they don’t respond to any of them. I register my problem via phone and they promise me to reply via Email within 24 hour. But they don’t.please tell me what to do?? my name- Tanoy Dutta My email Id-tanoydutta91@gmail.com ph-9804005787 IMEI–911303700567759
I have purchased it on 22 may’2013.the device worth rupees 4999+200(courier service)which I have to pay CASH ON DELIVERY. and after that worth rupees 150 is being spend to complain them via mobile phone almost 10 to 12 times.
I want them to service or repair my device free of cost as it is on warranty. if it is not, I want my money back from them and I will return the device to them.
Complainant Information
name- tanoy91
Dear tanoy,
As per our telephonic conversation your issue has been resolved our technical team.For any query in future kindly contact us on our technical support number 0183-2581330.
Regards,
Datawind Innovations