online shopping – FLOWERS N WISHES not refund my money

I ORDERD FLOWERS DELIVERY BY NET PAYMENT TO FLOWERS N WISHES ON 29TH DEC.I GOT A EMAIL FROM FLOWERS N WISHES CONTAINING Dear Mr DEEPAK JAIN, Thanks for placing order on Flowers N Wishes. We confirm the receipt of Order No. FNW2923 to be delivered on 31-Dec-2012. We Confirm the receipt of Amount $18.96 (Rs 910.00) and you will get an confirmation email when order is delivered on 31-Dec-2012. BUT AFTER 31ST DEC. MY CONTINUED CALLS TO FLOWERS N WISHES THEY NOT DELIVERED MY FLOWERS.BUT ON THERE SITE THEY SHOW THAT FLOWERS GOT DELIVERED ON 31ST. DECEMBER.THEY NOT CANCELLED MY ORDER AND NOT GIVING ME REFUND.PLEASE LOOK INTO THE MATTER.

DEEPAK JAIN

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